Help Desk Launched

We've launched an online help desk system to support the launch of NEXTCOMP Gamma. The new system is completely web based and allows us to track tickets related to issues, questions, and requests related to Gamma (and also the current version of NextComp).

It's super easy to get started using the new help desk.

Visit this URL and enter your name, e-mail and password.

http://nextcompnet.zendesk.com/registration

Note: This is a separate sign-in from NEXTCOMP.

We are also building an online knowledge base as part of the help desk. To get started, I've added a message in the "Tips and Tricks" section of the Knowledge base related to updating the results table of the pay plan. This is an example of the type of information that will be available in the Help Desk.

We have some additional tips and tricks to add. We'll be adding information to the Help Desk on a regular basis, especially as we roll-out Gamma over the next few months.

So head on over to
http://nextcompnet.zendesk.com/registration sign into the Help Desk and keep track of updated tips and tricks or submit a question to our help desk!