Thursday, October 09, 2008

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2 New Tips and Tricks in the Help Desk

I've been adding new items to the NextComp help desk as I get questions or comments from subscribers. There are two new items today, one based on a question from a subscriber and one as a result of the online training.

If you haven't signed into the help desk before, it's really easy.


Visit this website: http://nextcompnet.zendesk.com


On the right side of the page, click the Sign Up link.
Enter your name, email address and a password.


Then you'll be able to view the online knowledge base and submit and track help requests through the system.

Of course, contacting us through plain old e-mail works great too!

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